An Apple Customer Service Rep A Day…

customer service

February 2, 2013— Dear Diary, my wife and better two-thirds, Chocolate Malt Shake, will never ask for directions, but I will ask even if the chance of being lost is small.  She is tech savvy.   Me, not so much. Well, today I was having trouble syncing my contacts between my MacBook Pro and my … [ Read More ]

The Alarm Call

alarm

Staying at a hotel one night, I arranged for an alarm call at 8:30 AM. At 8:25 the phone rang, and a voice asked if it was I who had ordered the call. [ Read More ]

Missed Communication [VIDEO]

Leah tells a story about giving her number to a bartender soon after a break up. Does he call her? Do they live happily ever after? Does she even use her real number?? [ Read More ]

Photographic Evidence

son

I have a rule in our house that no one, not anyone is allowed to touch mommy’s phone. Hundreds of dollars of technology in the hands of my four year old son breaks me out in a cold sweat. [ Read More ]

When Showboating Goes Wrong

lawyer

A few months ago my good friend, a lawyer, finally made his dream come true: After many years working for different law firms he was finally opening his own law office. [ Read More ]

Who’s Smartest in the Family?

family

I was at my cousin’s place. I think the dog is the smartest in the family. [ Read More ]

Great Ol’ TV

tv

Our old TV has a special casing to prevent it from getting dusty. When we bought a new one, we decided to use the old TV as a stand instead. [ Read More ]

TV Side View Mode

tv

This was the scene when I arrived at my friend’s place. Turns out, the TV helps her daughter get sleepy. [ Read More ]

High Expectations

phone

For my birthday, I received a box of what to me looked like the newest smart phone in the market but look what I got when I opened it. [ Read More ]

Keeping Up With Technology

technology

It’s not easy keeping up with technology. A few years ago I worked at a vocational school, teaching introductory computer skills. My students were mostly young adults looking to enter the workforce. But we also had a few retirees in the class as well. [ Read More ]

Smiles For All