An Apple Customer Service Rep A Day…

customer service

February 2, 2013— Dear Diary, my wife and better two-thirds, Chocolate Malt Shake, will never ask for directions, but I will ask even if the chance of being lost is small.  She is tech savvy.   Me, not so much. Well, today I was having trouble syncing my contacts between my MacBook Pro and my … [ Read More ]

Thank You Is Always An Excellent Response

Thank You

December 20th, 2014.  Dear Secret Diary, as we head into the holiday season, it is always good to keep in mind that “thank you” is always a kind thing to say… [ Read More ]

Secret Diary Saturday: A Better Emergency Contact [Video]

December 14, 2013— Dear Secret Diary.  This will be my first video diary entry, and I hope you like it.  It’s about picking a better emergency contact. [ Read More ]

Some Halloween Love For People Without Costumes

comstumes

Dear Secret Diary.  Today was Halloween, and I know folks enjoy being complimented on their costumes.  But this doesn’t mean that those not wearing costumes can’t also feel some love. [ Read More ]

I’m Ready For Valentines Day

February 14, 2015– Dear Secret Diary, Valentines Day is here.  [ Read More ]

The Nice Conductor on the Train

Train

September 6, 2014– Dear Secret Diary, I’ve been meaning to share with you a really nice experience I had on a train a few months ago.  [ Read More ]

A Behind The Scenes Look at Last Week’s Secret Diary Entry

Naughty Dog

March 8, 2014– Dear Secret Diary, you won’t believe what happened last week behind the scenes when I wrote my Diary entry. [ Read More ]

Music Mistakes and Mishaps…Some That Even Make Sense (Part 1)

Music Mistakes, Mishaps, and Malpropisms

Dear Secret Diary– January 4, 2014, I’ve made so many music mistakes.  A few years ago for a period of about six (6) months, I kept noticing myself singing “I’m a Rhinestone Cowboy” from the song, Rhinestone Cowboy.  Each time I did this it was a mistake.  Not even at the unconscious level do I … [ Read More ]

You Whine, You Lose

November 8, 2014– Dear Secret Diary, today, my wife and I went into a restaurant that prominently displayed the above sign near its entrance. [ Read More ]

It’s a Good Thing My Head is Screwed On

Pad in Fridge

July 5th, 2014– Dear Secret Diary, it’s a good thing my head is screwed on (physically anyway)! [ Read More ]