How To Make Customer Service Interactions More Fun, Part II

© Corot2 | Dreamstime.com - How Can We Help You Sign Photo

December 6. 2014– Dear Secret Diary, continuing last week’s discussion on how to add fun and spice to customer service interactions, I thought I’d share some more of my favorite responses to, “How can I help you?”    [ Read More ]

Welcome Back Tips for Young Adults Living at Home

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Now, more than ever, graduates are moving back home after school. This experience can be very jolting for both parents and their kids.  In this economic climate, recent college graduates don’t have it easy.  After four years of partying, eating junk food “because it’s cheap,” and going to class three days a week, the jig … [ Read More ]

Keen Observations

granddaughter

While driving along on a sunny day with my young granddaughter by my side, I felt like I was on top of the world. [ Read More ]

My Boxer’s Tale

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Boxers are comical, funny, jovial and have many such characteristics that you can spend your whole day watching their antics without getting bored. [ Read More ]