Q&A Tuesday*: Why Do We Say “BYE BYE” but Not “HELLO HELLO” or “Hey Hey?”

Bye Bye

Today on Q&A Tuesday, we will dive into the linguistic minefield posed by ASMs’ extremely extremely erudite question.  ASMs asks: [ Read More ]

Q&A Tuesday*: How Can I be Shorter?

Today on Q&A Tuesday, we will address an extremely important question posed by OblongOrange:   [ Read More ]

How To Make Customer Service Interactions More Fun Part, Part I

Customer Service

November 29. 2014– Dear Secret Diary, for quite some time, I’ve been interested in how to add some fun and spice to customer service interactions. [ Read More ]

You Could Be A Star!

star

During my third year at university I was having trouble deciding on a major. In an agonizing discussion with my adviser, I decided to double major in astrophysics and theater. [ Read More ]

Life Hack Ironing

life hack

This is my son showing me how he ironed his clothes in his first week in college. He’d boil a pot of water in a microwave and use it just like a normal iron. Now that’s a life hack. [ Read More ]

The Hopeful Plumber

plumber

It’s 2:30 in the morning and this neighbor is calling for plumbing advice! [ Read More ]

Walk This Way (Or Any Way. Just Walk!)

Anyone who has ever lived in, or even been in, New York knows how noisy, energetic, and sometimes tiring the city can be. On a day when I was noticing all of these things with a particular touch of hypersensitivity, I decided to take a walk and see if I could find a bit of … [ Read More ]

Tired Tuesday Presents: Something That Might Help*

© Moori | Dreamstime.com

Tired?  This might help.  [ Read More ]

Cleaning the House: A Study in Procrastination

cleaning

If you are anything like me, the very last thing you would choose to do out of a list of a hundred possibilities, is clean the house. [ Read More ]

Secret Diary Saturday: A Better Emergency Contact [Video]

December 14, 2013— Dear Secret Diary.  This will be my first video diary entry, and I hope you like it.  It’s about picking a better emergency contact. [ Read More ]

Smiles For All